Refund and Returns Policy

All products produced for Opal Hawk LLC are hand made, unique, one of a kind pieces that will not be duplicated in exact form. If you are ever unsatisfied with your purchase, please contact us so that we can make it right!

You have 30 days from the date of product delivery to contact us in regard to your return for a full refund. Customers are responsible for return shipping costs. Items must be returned in original condition with original packaging unless otherwise preauthorized.

Returns must be received within 14 business days if shipping within the United States of return approval to be refunded in full. For returns shipping from outside the United States , returns need to received within 21 days. Returned items received after 14 or 21 business days of return approval will receive store credit.

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